Product Returns

Products ordered wrong (wrong size) can be exchanged with other identical but different size or with similar products of equal value within 30 days of purchase, but in this case the customer will bear the full cost of transporting round-trip if you can bring to our office. In this case, the products must be accompanied only by the warranty.

    Return costs are:
  • 3 KWD for Kuwait
  • 5 KWD for United Arab Emirates, Qatar, Bahrain, Oman
  • 5.5 KWD for Saudi Arabia, Jordan, Syrian Arab Republic, Iran, Lebanon, Yemen

You can not return:

  • Expressly ordered products at the request of the buyer and not part of the stock at time of order
  • Products that no longer have the original packaging in which it was delivered
  • Products which do not have the warranty (if applicable)
  • Deteriorated products

The address where you must send packages of bracelets that you want to replace are Kuwait City , Ahmadi Gov. Mangaf Area Block 1, Unit 14, Zip Code Safat 613 and put a note in the package with the new bracelets and their size in order to replace them.

Thank you!