Terms & Conditions

Site Content Accuracy

We have taken every care to ensure that the items on our website and in our catalogues are correct. We will not be held liable for any errors or inacurracies which may occur despite our care and attention. We will not be obliged to supply goods at any incorrect price.

Pricing Policy

We always try to ensure that our prices are correct, but, from time to time, errors may occur. If we discover an error on the price of goods you have ordered we will inform you as soon as possible and give you the option of either re-ordering the item at the correct price, or cancelling the order. If you choose to cancel, and you have already made a payment for the goods, a refund will be made.

Returns Policy

If your product is not as you had expected and you wish to exchange for a different size/model/colour please advise us in writing within 3days so we may arrange the exchange, please note you will be responsible for the shipping costs in these circumstances: Kuwait 3KD, UAE, Qatar, Bahain & Oman 5KD and KSA, Jordan, Syria, Iran, Yemen & Lebanon 5.500KD.

Products can be returned only through courier with original receipt and warranty card to be changed if you are not satisfied with them.

Ordered products with manufacturing defects can be sent to our office via courier companies (transport costs borne entirely by Constantin Nautics). They will be exchanged with other identical products or other products of equal value.

You can not return:

  • Expressly ordered products at the request of the buyer and not part of the stock at time of order
  • Products that no longer have the original packaging in which it was delivered
  • Products which do not have the warranty (if applicable)
  • Deteriorated products

In this case, money back policy will not be applied, the product will be shipped to the buyer’s expense.

We reserve the right to refuse to accept return in case of abuse (repeated returns).

Rights of return is not granted to special products if they have been manufactured or modified according to specific orders of the buyer.

Disclaimer of liability

Technical specifications and prices of the products on this site are indicative and subject to change without prior notice.

Our company does not guarantee that the information about the products on this site are not without errors. The images shown are for information, products actually delivered can present small differences in terms of color, layout, design key pin fastening systems, because they are handmade and not mass produced.